Leadership – Icing on the Cake

Leaders are baked not born. More specifically, you are set-up with the precise ingredients, mixed with the proper tools and baked in the right oven, to become an effective leader. […]

A Big Helping of Training

Big helpings satiate us and generate fuel for carrying on continued activities, and without them, it can be difficult to get through each day. As with “helpings” from the dinner […]

Performance Support for Your Workforce – Help When They Need It, Where They Need It

In the 1990s, everyone jumped on the “technology in training” bandwagon with the introduction of Electronic Performance Support Systems (EPSS). It was thought that EPSS provided everything a worker needed […]

Strengthening Your Workforce

We know that the level of efficiency of your operation is determined by the level of excellence of your people. We understand that one of your greatest assets is your […]

Operational Consistency – Operator Driven Reliability

I recently presented a webinar on the topic of Operational Consistency – Operator Driven Reliability focusing on stable, standardized operational processes for Operational Excellence. I believe that at its core, […]

Structured Conversations

You’ve been there, haven’t you? It’s a busy workday, the Supervisor approaches with a new employee in tow and, because you consistently exceed all job performance measures, asks that you […]

Avoiding OVERLOAD

Learning depends on the ability of learners to process information to remember and recall information. For learning to occur, information must move from temporary storage of information in short term […]

Technical Writing Strategies for a Job Task Analysis

Job Analysis, or Job Task Analysis (JTA), is often seen as unnecessary – a waste of time and effort. After all, why is it necessary to document what a discipline […]

The Importance of Instructor Certification

In the Instructor Certification Makes Non-Trainers Successful case study we analyze three different training styles and the competencies, or skills, the Instructional Certification Program (ICP) focuses on for each of […]

5S – Continual Improvement with Polytron

To excel in manufacturing, improvement never stops. Polytron always wants our clients to provide the very best services for their customers, and the 5S method is a great way to […]